At its 2017 Macola Evolve conference, Exact connected with customers and demonstrated the advances it is making to fuel their manufacturing and distribution businesses. By Staci Davidson
Exact’s Macola Evolve event in New Orleans in April featured a level of excitement that matched the well-known vibes of its host city. Not only did Macola Evolve bring together customers and solutions providers, but it also underscored the advancements Exact is making with its ERP software systems.
“Manufacturers and distributors are using Macola offerings to simplify and streamline their operations, to make more product and ultimately more profit. That is surely worth celebrating and the Crescent City is the perfect place to do so,” Managing Director Alison Forsythe said in her opening statement.
Director of Development Derek Ochs stressed Macola is focused on enhancing usability and ensuring consistency for its users. This means its systems are being designed to deliver clarity, accessibility, mobility and responsiveness.
“In any given day, our customers may be on the shop or warehouse floor managing operations, out of the office visiting customers or suppliers, or sourcing new materials. The latest update to our ERP and business software is focused on empowering users to more efficiently and seamlessly access the information they need to do their jobs, wherever they are at the time,” Ochs said. “With Macola 10.5, we are matching our software to the way our customers do their jobs. In the end, if Macola is truly doing its own job, the user hardly knows the software is there.”
To demonstrate its dedication to moving customers forward with cutting-edge technology, Exact announced the creation of Macola Labs, which uses company hackathons to explore new technologies and determine what will be developed in the future. Through this initiative, Exact is exploring a facial recognition application, a service-focused “chat bot” and a number of other developments.
Already, customers are having great success with Macola 10, and the company continues to enhance the ERP systems to aid client growth. Exact believes Macola 10 can help customers go beyond core ERP, become paperless in key departments, establish workflow for every critical business process and automate warehouse processes.
“We were looking for an ERP system about 18 months ago,” explained Ben Barber, general manager of Solaire Medical. “We had a custom ERP system and we would sell it, but as we evolved into a manufacturing and sales company, the proprietary system wasn’t working for the operational team. We needed a system that could help us increase productivity and lower lead time.”
Solaire went live with the Macola system last year and Barber described it as a “positive experience” because Exact viewed the company’s processes and procedures and helped fine tune the system in several areas to meet Solaire’s needs. “We are looking to Macola to scale with us,” Barber added. “We believe our internal lead times will be able to go from 30 days to 14 days.”
Ochs explained the expertise at Macola helps its customers have similar stories. “We’ve been doing this for 30 years,” he said. “There is not a scenario when sales talks to a customer where we haven’t seen before and haven’t solved. We know manufacturing and how you run that business better than anyone else, and we will continue to build on that legacy and modernize.”